VoIP: Hands-on Overview and VoIP Security 
UASCE310

Tuition: $2,895  Discount: $2,295

* Tuition is all-inclusive of class textbooks and related supplies.

*Tuition also includes optional one-on-one discussion with the instructor and UASCE staff about your individual projects and challenges

Test Information:

Exams:

Cohort:

Enroll: Call 266-1715, Fax 1556 to 458-5823 or email us.

Class starts on 3/22/2010 8:00 AM.
It meets every 1 day(s)
Class ends after 5 meeting(s).

Join the University of Arizona South for a five-day hands-on class to gain a deeper understanding of how to implement and secure a VoIP solution for your enterprise. You begin by dissecting the components of a VoIP network, the protocols, the standards and the hardware. You will then survey the issues surrounding the implementation of a VoIP solution and what constitutes a “good installation”. You will experience demonstrations of cutting-edge technology, along with configuring equipment as part of the VoIP network. With a quality hands-on experience and detailed lecture content, come learn the ins-and-outs of VoIP and understand how to setup a VoIP solution for your organization. Hurry – class seating is limited – enroll today by calling (520) 266-1715 or enroll@uasce.org

Advanced VoIP, Convergence, CCNA, Wireless Networking/Security

Knowledge of basic networking

Section 1: Packetizing Voice
Understanding and review of Transmission, Switching and Signaling
• Introduction to the VoIP Standards (ITU, IETF, etc)
• TDM
• Compression (PCM)

Companding differences (A-Law and Mµ Law)
Introduction to Packet Switching
• OSI Model
• Addressing and Forwarding
• Packet Switching
• RTP Packets

Transmitting the VoIP Packets
• 20 Millisecond Packets
• 60 Millisecond Packets
• The Framing format of the VoIP Packet
• Packet Analysis and other frame sizes

Compression Techniques
• CODECS
• LPC
• G.723
• G.729
• Others

Section 2: TCP/IP Review
TCP vs. UDP
• Connection Oriented Protocols (TCP)
• Connectionless Oriented Protocols (UDP)
• TCP Slow Start Congestion Window Size (and Buffering Behavior)
• TCP and IP Packet Format and Headers
• UDP Packet and Headers

DHCP
DNS
Traceroute
Ping
Multicast
LDAP
Section 3: RTTP

RTTP Architecture
• RTP
• RTCP
• RTP Ports
• RTP Use

RTP Profiles
• Payloads
• Types
• NTP and RTP timestamps
• Silence Suppression
• Jitter

Mixers
RTP Headers Defined
• UDP Packet with RTP and VoIP
• Mandatory Fields
• Padding Function
• Extensions
• Payload Types
• Timestamps

RTCP
• QoS and Round trip delay
• Reports (Sender, Receiver)
• Descriptors
• Other forms of RTCP Packets

Section 4: VoIP Technologies
Understanding and Controlling Delay
Determining and Calculating Sources of Delay
Controlling Jitter
• Buffers
• DSPs
• Latency Calculations
• Multilink PPP with LFI

LFI Functionality
Serialization Delay and Overcoming It
Understanding and managing Queuing Delay
LLQ
CAP
RSVP
DiffServ
IP TOS
VPN

Section 5: H.323 Protocols
H.323 Architecture
Components
Standards (ITU)
H.323 Terminal Equipment
H.323 Gateways
Gatekeepers
Call Setup
Call Connections
Fast Start
QoS with H.323

Section 6: SIP Protocols
SIP Architecture
SIP Standards (IETF) • Naming Conventions
• Requests
• Advertisements
• Indicators
• Registration

SIP Protocol Defined
• Proxy
• Invite
• VIA Field and Operation
• Loop and Spiral Detection
• Routing
• Max-Forwarding
• Dialogs
• Commands and Sequencing

SDP
• RFC 2327 SDP
• Call Negotiation
• Ringing Messages

SIP Reliability
Stateful and Stateless Connections
Mobility
RTSP

Section 7: Gateways
Introduction to Gateways
Gateway Protocols
MCGP and MEGACO
MEGACO and H.248
Justification for MEGACO
MEGACO Protocols Defined
Evolution of the Gateway Protocols

Section 8: Security Issues
Components of a Secure Architecture
Firewalls
DMZ
NAT
Packet Filtering and Shaping
Attacks
SYN
DOS
Firewall Attacks
Issues and Answers

Section 9: Implementing of VoIP
Cisco Products
Avaya
Nortel
Others

Final Review and QA

Join the University of Arizona South for a two-day overview class to gain a deeper understanding of how to secure your implementation of a VoIP solution for your enterprise. You'll receive quality lecture combined with practical experience information from a professional who has installed and managed VoIP implamentation. You'll learn and see a variety of security devices available for your network, along with tips and tricks for securing the voice network. We'll also discuss wireless LAN's running VoIP traffic and ways to secure this doubly challenging setup. Class size is EXTREMELY limited to ensure hands-on time and individual attention for everyone.

Topical Outline
VoIP Security and Potential Problems: Protecting Your Network
Understanding the fundamentals of IP Telephony
Tools
Security Polices and Procedures
VPNs
Cryptography Systems
IPSec
Other Security Protocols
Phone Hardening
Securing your Network
Buyers Checklist

INSTRUCTOR: Bud Bates

40 clock hours

Instructor